Frequently Asked Questions
Which payment methods are accepted in the Online Shop?
We accept payment by credit card (VISA, MasterCard, AMERICAN EXPRESS / Discover), by debit card (VISA, MasterCard, AMERICAN EXPRESS / Discover) Through Paypal for your convenience.
How long will delivery take?
Our regular shipping may take up to 10 days to arrive in the US after it is ordered. Shipping times will vary based on location, and shipping delays can occur due to severe weather.
How secure is shopping in the Online Shop? Is my data protected?
PayPal’s website is secure and encrypted. PayPal uses industry-standard security features that you’d expect from any large financial institution.
Returns and Exchanges
When you’re happy, we’re happy. Loco For Soccer stands behind the quality of the products we sell and we truly hope you enjoy your purchase. If you are unsatisfied for any reason, return your merchandise by following the steps below. You can return your order for a refund within 60 days of your purchase.
1. Enter your sales order information below to locate the order you'd like to return.
2. To file a claim, send an email to firstname.lastname@example.org and include your order number.
3. If your claim is in regards to a printing error, please include photographs of the error and return the affected garments to us. In addition, if the error involves a print size or placement issue, include a measuring tape, stick, or ruler in the photographs of affected garments.
4. Upon verification, we will provide credits equal to amount paid for the portion of the order that was incorrectly printed.
Merchandise must be unused, unworn and in good condition.
No refunds will be given without a receipt.
Only items purchased through locoforsoccer.com may be returned to our online warehouse.
Refunds are for merchandise values only.
We will do our best to process your return or exchange within 7 business days after receipt.